Shipping.

The cost for delivery of your chosen item from The Rusty Garden is dependent on its size and where it’s going. Most larger items will arrive on a pallet which is 1200 wide x 900mm long. Screens and silhouettes will be flat packed.

 

Due to the sheer size and weight of items it is important for us to ask as many questions about delivery as possible. Please let us know of any instructions that you may have to make delivery as easy as possible. We do require someone to be there at the time of delivery as items will not be left unattended.

 

As some our items can be quite large, heavy and palletised we will ask many questions about the site such as which date, what is access like to site, is lifting equipment required?

 

We do have a basic delivery fee for the Sydney metro area of $88 including GST for our larger items. Some smaller items will be handled via a courier company. As most of our items will be manufactured on demand we will get in contact when your item is complete. This will enable us to work out a day that is convenient for delivery, we unfortunately will not be able to give an exact time when your item will be delivered but will make every effort to minimise waiting time.

 

Out of Sydney metro and interstate deliveries will be via a freight company.

 

You are welcome to organise your own freight however The Rusty Garden will not be liable for any goods which arrive damaged.

 

We are going to go to as many events as possible to showcase our products and you are more than welcome to order prior to the event and pick up on the day (This does not however allow for pergolas). Please order a minimum of 2 weeks prior for stock items and a minimum of a month for personalised items.

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The Rusty Garden